Service Department

Course 1

Service Department Profitability- #1 Correctly Setting Labor Rates

by Wayne Atkins the “HVAC Business Doctor” ® in  $10

This course explains about your firm's labor and trucks and the minimum amount your firm should charge customers for repairs, travel and maintenance. These methods will work whether your firm uses time and material pricing, or flat rate pricing!

Course 2

Service Department Profitability- #2 Implementing or Enhancing Residential Flat Rate Pricing

by Wayne Atkins the “HVAC Business Doctor” ® in  $10

This course explains all of the necessary techniques to make flat rate pricing work for your firm, whether you're implementing it for the first time, or you have been using this method for a while!

Course 3

Service Department Profitability- #3 Residential Maintenance Agreements

by Wayne Atkins the “HVAC Business Doctor” ® in  $10

This course explains how to price and market residential maintenance agreements for your firm.

Course 4

Service Department Profitability- #4 Commercial Maintenance Agreements

by Wayne Atkins the “HVAC Business Doctor” ® in  $10

This course explains how to price and market commercial maintenance agreements for your firm.

Course 5

Service Department Profitability- #5 Service Tech Marketing and Incentive Program

by Wayne Atkins the “HVAC Business Doctor” ® in  $10

This course explains how to create or enhance a service tech marketing / incentive program for your firm!

Course 6

Service Department Profitability- #6 Service Tech Marketing / Internal Service Tech Sales and Lead Generation Training

by Wayne Atkins the “HVAC Business Doctor” ® in  $10

This course explains how to develop a service tech marketing and sales training program. This course is for both your management team and your techs!

Course 7

Service Department Profitability- #7 Customer Relations Training For Service Techs and Service Support Staff

by Wayne Atkins the “HVAC Business Doctor” ® in  $10

This course explains how to develop customer service / relations policies for your firm! This course is for both the management team and techs!